Service points on the network can be reached through a multi-lingual 24/7 breakdown hotline, the company said in a statement, adding that customers are assured of rapid response and wide-ranging service options.
“Whether it’s for preventive maintenance, emergency repairs or routine inspections, Krone’s service network ensures that customers are always within reach of a reliable solution, regardless of their location,” said Krone Trailer UK Aftersales Manager, James Hardie. “Time on the road is directly linked to every Krone customer’s bottom line. Our investment in a national service network of workshops and mobile repair vehicles reflects our dedication to maximising vehicle uptime.”
The mobile repair vans offer on-site assistance for a range of services, including minor repairs, diagnostics, and preventive checks. By bringing service to the customer’s location, the mobile support fleet minimises operational hold-ups and reduces travel costs, while further enhancing the value of Krone field support.
“With this network of over 400 dedicated workshops and repair vans, Krone Trailer UK reinforces its position as a trusted partner for companies across Europe,” Hardie said. “Our commitment to customer service excellence means that businesses can focus on what they do best, while Krone takes care of their trailers’ performance and reliability.”
In other news, Schneider National has entered into a definitive agreement to acquire Cowan Systems and affiliated entities.