Taiwanese freight company restructures

Global freight transportation specialist, Dimerco, is restructuring its business to drive rapid response and greater flexibility.

Dimerco initiated its planned organisation restructure in 2019 and reports that the company is already seeing positive impact resulting from the changes implemented to date, with both revenue and profitability up for 2020, despite the difficult trading environment created by the Covid-19 pandemic.

Phase two of the reorganisation will reportedly see the creation of a flatter, less hierarchical structure, with a focus on managerial specialisation, team leadership and intelligent applications.

“We believe that team leadership, underpinned by a common vision, will facilitate clear communication and coordination, and enable strategic decisions to be made based on a global perspective by bringing together complementary skills and competency from multiple countries with diverse business cultures across our network,” said Dimerco Chief Executive Management, Jeffrey Shih.’

Dimerco Chief Executive Management, Jeffrey Shih.

Members of the Dimerco Executive Management Board (EMB), established in phase one of the restructure program and made up of five senior management specialists heading up air freight, ocean freight, and contract logistics, will each be better equipped to make strategic decisions based on the broader knowledge and shared experience of the team, supported by Dimerco’s intelligent IT application and cloud networking technology.

Dimerco will continue to invest in developing its IT systems, embracing the latest available technology to ensure consistent levels of service quality and enhanced visibility, allowing pre-emptive exception management.

“Dimerco believes that a flatter organisational structure will further improve management efficiency, while the integration of regional management teams from North America, Greater China, Southeast Asia, Europe and Northeast Asia into a Centralised Service Centre (CSC) will foster faster response and enable coordinated sales & marketing communication on a global basis,” said Shih.

Ultimately, the organisation restructure, according to Shih, is aimed at enhancing the company’s competitiveness in a challenging international logistics market, allowing it to provide a best-in-class logistics service with operational and management excellence and optimised customer service.

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