XPO Logistics is piloting XPO Smart workforce productivity tools in its less-than-truckload (LTL) network in North America to make dock operations more efficient.
LTL terminal managers in Massachusetts, Michigan and North Carolina are currently using the proprietary analytics.
XPO’s latest optimisation tools compare real-time productivity rates with the number of active dock workers, using machine learning to predict how adjustments in labor levels affect productivity. The tools track motor moves (goods moved from dock to truck) against production targets and analyse productivity gaps to improve performance. The LTL pilot follows the company’s successful introduction of workforce planning analytics in its warehouse operations in March.
“While the dynamics of labour productivity differ from service to service, the goal is the same: the greatest possible efficiency for our customers,” said XPO Logistics Chief Information Officer, Mario Harik.
“With XPO Smart, we have the infrastructure in place to achieve this,” he said. “Our pilot LTL operators are acting on insights gained from site-specific machine learning and our predictive analytics.”
The company expects to conclude its LTL pilot program in the third quarter and begin a phased roll-out of the new tools to its 290 terminals.