DHL opens Melbourne DC to boost e-commerce industry

DHL eCommerce, a division of Deutsche Post DHL Group, has announced the opening of its Melbourne distribution centre (DC) to support the strong growth of e-commerce exports out of Australia.

The DC co-located with DHL Global Forwarding’s 16,700 square metre facility in Tullamarine will support e-commerce exports from Australia to popular destinations such as China, US, UK, Germany, New Zealand and Southeast Asia, utilising DHL’s networks and routes to drive cost efficiencies for customers.

Two significant trends are influencing global trade: the increasing adoption of e-commerce and the prominent role of logistics networks in shaping trade, according to DHL eCommerce CEO, Charles Brewer.

“In this changing environment, Australian consumer goods companies have an excellent opportunity to grow export markets with e-commerce continuing to grow as a strong channel,” said Brewer. “Logistics plays a key role in enabling trade and DHL is investing in our presence in Australia to ensure we are well-positioned to support businesses to capture the cross border e-commerce opportunity.”

The Melbourne DC will focus on e-commerce exports weighing up to 2kg shipped to over 220 countries and territories worldwide, and up to 20kg to popular e-commerce destinations such as China, U.S., UK, Germany, New Zealand and Southeast Asia. With the addition of the new facility coupled with the existing DCs in Sydney, DHL eCommerce will support Australian e-commerce sellers looking to export to an increasing number of markets internationally.

“The ‘Made in Australia’ brand is highly recognised and widely trusted internationally,” said DHL eCommerce Australia Managing Director, Denise McGrouther.

“E-commerce is a strong and growing channel with 78 per cent of Australian exporters already generating orders from online channels,” said McGrouther.

“Besides selling directly to consumers, cross border e-commerce will also be supported by e-commerce platforms and marketplaces which provide specialized services that enable online selling. We work very closely with e-commerce platforms, marketplaces and direct customers to help Australian sellers internationalise their products by making logistics as easy and affordable as possible.

“In addition, new operating models are needed to allow businesses to optimise operations and costs while fulfilling orders to their consumers fast. Businesses are increasingly ‘drop shippers’ and can use our pay-per-use, scalable fulfilment services to store their inventory closer to the end consumer. Through DHL Supply Chain’s extensive footprint of warehousing facilities globally, we have one of the largest networks available to enable businesses to win in this exciting e-commerce opportunity,” she said.

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