Carrier introduces Virtual Tech

As part of its new APX control system, Carrier Transicold has released Virtual Tech, a comprehensive diagnostic application that continually monitors trailer refrigeration unit operation to help avert potential system problems.

“The Virtual Tech application is like having a ride-along service technician watching the unit’s performance,” said Mark Fragnito, Carrier Transicold Product Manager.

“It helps take the guesswork out of refrigeration unit service, making troubleshooting easier and faster, and improving equipment uptime in the process”

Equipped with the APX control system, the Virtual Tech application continuously monitors the operation of all unit components – refrigeration, mechanical and electrical – as well as the APX control system itself.

“The Virtual Tech application will continually observe and diagnose the unit between pre-trip diagnostic routines so you can quickly discover and correct issues,” Fragnito added.

According to Carrier, the Virtual Tech application can also monitor more system operations, with the ability to identify more than 250 different alarm conditions. When the alarm button is pushed, a text message describing the problem will appear on the APX display module. If a specific control module needs repair or replacement, that module’s red fault light glows for easy identification.

For units equipped with telematics capability, the Virtual Tech application is capable of relaying system status and faults to a centralized dispatcher by way of Carrier's DataTrak option.

The Virtual Tech application also records system operation data so that detailed performance reports can be downloaded for review on a computer with Carrier Transicold’s new TRU-Tech and TRU-View PC programs.

The APX control system is standard with Carrier’s new 2500 APX and 2100 APX models in the X2 series of trailer refrigeration units.

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