Schmitz Cargobull service network remains ready to provide support

From the March 2020 issue.

Despite the restrictions caused by Covid-19, Schmitz Cargobull’s 1,700 service partners are ready to help. Taking into account the national regulatory requirements, service partners and customers are reliably supplied with spare parts.

"In these challenging times, a fast and safe service supply for operators and drivers is more important than ever." said Schmitz Cargobull Sales Director, Boris Billich.

"With their transport, they ensure the supply of the population, and together with our network partners we will help them to effectively maintain the supply chain," he said.

Supply of spare parts via the logistics network has so far run without significant restrictions according to Schmitz Cargobull.

"Delivery from our suppliers is stable with very few exceptions, and we are monitoring the situation daily," the OEM said in a statement. "Our Service Partners are ready to assist in every country, although some may have reduced opening hours. However, the 24-hour breakdown service from Schmitz Cargobull Euroservice continues to provide roadside assistance as usual."

Schmitz Cargobull also announced this week that it has taken comprehensive protection measures at all production plants to ensure vehicle deliveries continue as smoothly as possible.

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